Outlook Not Receiving emails on iPhone Problem

Busy people rely on their iPhones to store everything, including the personal and professional correspondence. The Outlook for iOS app is an excellent email client that syncs all of your contacts, calendars, events, and more, allowing you to touch and click whenever you want.

However, because many users reported outlook not receiving emails on iPhones, the latest versions may have included an Outlook issue. When Outlook does not respond, it is tough to address since you must determine which one triggered the issue. It’s either from a recent Apple update or Outlook’s configuration settings. Worse, it may be something more.

Today, we’ll go over the problem and answers using the five useful methods.

What Should you do if Outlook isn’t Getting Emails on your iPhone?

If Outlook isn’t receiving emails on your iPhone, you’ll need to make some changes within the program. Examine your inbox for hidden emails and enable/disable a few items that may prevent you from receiving new emails. More information is provided below.

SOLUTION 1: Enable Background App Refresh

Background App Refresh is a feature of iOS apps that allows them to check for new material in the background. If you don’t activate this option, Outlook will only check for new emails when you’re within the program. Make sure this option is turned on if you want Outlook to check for new emails all the time. Here’s how you do it:

Navigate to the Settings menu.
Select Settings > General > Background App Refresh from the menu.
Check that the Background App Refresh option is enabled.
Also, go down the list of applications and ensure that Background app refresh is enabled for Outlook.

SOLUTION 2: Examine the Focused Inbox

Outlook divides your emails into two categories. Other mail and the Focused Inbox When you open the Outlook app, it displays emails from the Focused Inbox by default. If you can’t find an email in this section, search for it in another mail. You may disable the Focused Inbox if you don’t want the program to divide your emails and instead group them all. Here’s how you do it:

Launch the Outlook application.
To access Settings, click on your profile image.
Scroll down and turn off the Focused Inbox option.

All future emails will now be delivered to your inbox, eliminating the need to check in two places. You may play around with Focused Inbox a little. If you discover that you are receiving an excessive amount of unwanted/unimportant emails, you may always re-enable Focused Inbox. But you’ll have to trust the app to figure out which emails are crucial to you.

SOLUTION 3: Examine your Internet Connection

If you are not properly connected to the internet, Outlook will not be able to receive new emails. So, check to see if there’s anything wrong with your internet connection right away. Examine both Wi-Fi and data.

If you discover a problem with your internet connection, see this page for other potential remedies.

SOLUTION 4: Enable Notifications

Maybe you get all of your emails regularly, but you don’t get any alerts. When it comes to handling alerts, Outlook differs from other programs. Unlike other applications, which enable you to customize notifications through your iPhone’s settings, you must first authorize Outlook notifications inside the app.

Allowing Outlook alerts is as simple as this:
Launch the Outlook application.
To access Settings, click on your profile image.
Tap Notifications under Email.
When the opportunity to authorize Outlook notifications appears, tap Allow.

You may now select which mailbox you wish to receive alerts in (Focused Inbox, Favorite People, Focused and Other Inboxes, None). Simply choose your chosen mailbox, and you’ll begin getting Outlook notifications for the selected inbox. After you’ve done this, the Notifications section will show on the Outlook page in the iPhone’s Settings, allowing you to handle notifications from there as well.

SOLUTION 5: Add your Outlook Account Again

If nothing else works, we’ll re-add your Outlook account and re-sync all of your data. Here’s how you do it:

Launch the Outlook application.
To access Settings, click on your profile image.
Tap your email address under Email Accounts.
Select Delete Account.
Enter your login information again, and then follow the on-screen steps to re-add your account to Outlook.

That’s pretty much it. I hope at least one of these options assisted you in resolving the Outlook not getting emails on iPhone issue.

FINAL WORDS

When you expect all of your programs to perform easily and without problems, encountering Outlook not receiving emails on iPhone issues is annoying. However, we cannot guarantee when or how applications will fail because this is governed by the device’s running software. IOS is the operating system that interfaces with all of your applications and settings.

If this operating software fails, your iPhone may suffer as a result. Outlook, or Exchange email, is one of the most impacted. Fortunately, there are a few solutions available to resolve the outlook email not receiving emails issue. We provided you with five of the greatest available solutions.