Overview: Are you facing the same problem with Thunderbird does not download new messages? If so, then stop worrying we got you covered in this situation. Regardless of the protocol, you’re using (IMAP or POP3).
In this write-up, we’ll discuss some solutions for saving a copy of all the emails on the server to your PC. But, before we directly go there, let us first grasp why this situation occurs.
Before straightly jumping to the solution let us first see the basics of Thunderbird.
Mozilla Thunderbird is a popular email client that is most commonly used by numerous users. It is a Mac, Linux, and Windows-compatible e-mail client. Emails, attachments, and other mail objects are stored in MBOX format.
Reasons Why Thunderbird Not Download All Messages?
- The email client only downloads the most recent emails.
- There must be issues with database corruption
- It could be the error with fragmentation in the global database
- When the users are unable to download any emails that have previously been downloaded but deleted.
- It is important to save a physical copy of emails after they’ve been deleted from the server to conserve storage.
- To have a secure backup of the data in the event that the remote-access accounts are compromised.
- Export Thunderbird emails to Outlook or to any other email application.
In case, Mozilla Thunderbird is corrupt, fragmented, or has any other problem, it is very likely that your emails will not be downloaded. It can happen in any circumstances, regardless of whether you’re using POP or IMAP.
In the next section, we will discuss different solutions to resolve the request. The manual and the professional solution’s step by step working guide has been explained below:
Manual solution to Thunderbird does not download new messages Issue
Thunderbird Account IMAP Enabled
- Firstly, launch the Thunderbird application on your PC.
- Now, navigate to the Menu and choose Tools >> Account Settings.
- After this, choose the Synchronization & Storage section.
- Thunderbird is not to download new messages locally, check the Always Keep Starred Messages on this computer checkbox.
- Here in the same window, you can also see and change the Disk Space settings. It will determine whether all emails should download or only the most recent ones.
- If you want to download only specific folders then, tap on the Advanced option.
Point to Remember: Each folder that you want to download must be checked separately. When you checked the parent folder it doesn’t mean that all its subfolders will download automatically. Kindly check each folder properly that you want to download.
Thunderbird Account with POP3 Configured
Mozilla Thunderbird email application only saves emails locally when POP3 accounts are configured. The emails are removed from the server once they have been downloaded for saving space.
When Thunderbird stops receiving emails a firewall or antivirus is usually blamed. To re-enable message downloads, unblock Thunderbird via the firewall or antivirus interface.
- From the Menu, choose Help >> Troubleshooting Information
- In the Application Basics section, press Open Folder button next to Profile Folder it will open the Thunderbird profile’s location
- Next, close Thunderbird and look in your profile location for the global-messages-db.sqlite file.
- Following this, delete the file and restart the Thunderbird application.
- You can use Thunderbird while the re-indexing process is in progress, but it may respond slowly.
- Then, Tool >> Activity Manager can be used for keeping track of the indexing program.
After all this, Mozilla Thunderbird will download and synchronize all of your email messages with your MBOX files. This results, in the issue of Thunderbird not downloading new messages being resolved
Automated Software to Solve Error Thunderbird Does not Download New Messages
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Conclusion
The basic function of every email client is sending and receiving emails. As a result, if this doesn’t happen it might create a big problem for many personal and professional users. This will results not only obstructs their workflow As a result, users are switching to better clients, such as Outlook, to fulfill their requirements.
We offered an effective professional method for users who wanted to transfer to other email systems and want to solve the error Thunderbird does not download new messages. All of the options listed are risk-free and easy to execute.
