How to Use QuickBooks Connection Diagnostic Tool?

Restore your QuickBooks Desktop to the way it was meant to be with QuickBooks Connection Diagnostic Tool. Keep your accounting program running smoothly and trouble-free, with this tool. It fixes errors and allows you to troubleshoot and resolve any issues that might come up. This repair tool can resolve issues related to non-starting of QuickBooks Desktop; missing, damaged or corrupted files; restrictions to access QuickBooks database and employee list entries that are missing from the employee list.

How to Download and Install QuickBooks Connection Diagnostic Tool

Before downloading and installing this tool, you have to make sure that you have good internet connectivity. Then, follow these steps.

First of all, Go to the Intuit website to download QuickBooks Connection Diagnostic Tool.
Now, you can see the QBInstall_tool_vs.exe file on your screen.
Then, close all the running programs on your computer.
You must press double-click on the QBInstall_tool_vs.exe file to start downloading.
Save the downloaded file in a place, where you can easily access it.
After that, you will see a License Agreement come on the screen, then, click on the Yes button.
You have successfully downloaded the QuickBooks Connection Diagnostic Tool on your server computer.
In the next step, open the downloaded file QBInstall_tool_vs.exe file.
Then, you have to press double-click on the file and start the installation process.
After that, QuickBooks will show you some on-screen instructions, follow them.
And agree with the terms and conditions.
After that, a popup will show on your computer screen with the License Agreement, you need to read this and click on the Yes tab to accept it.
Now, you have to choose the location to install the QuickBooks connection diagnostic tool and click on the Next button.
Then, you have to click on the Install option, to start the installation.
In the end, you should click on the Finish option.
When the process is completed, you can open the tool.

Also Read: Way to Fix QuickBooks Running Slow Error

How to Use Connection Diagnostic Tool in QuickBooks

Here is the guide to use the tool in the right path.

Diagnose Connection Tab:

Diagnose connection tab allows users to access the company data file from the computer with a single user or multi-user mode. If you do have no accurate permission or the system firewall or ports are blocked, then errors come continuously.

Firewall Status

The firewall status feature shows you the basic information about the firewall.

Test Connectivity

It allows you to check your computer connectivity.

To search your company file, click on the Company File field.
When the network is set up in a Linux system and available in Alternate mode, then you have to choose the Change Hosting Server option.
Before you run the connectivity test, each status comes in blue as Not Applicable.
When the user runs the connectivity test, the status comes with Green and Red colors. Green shows that no errors are found or red shows that some error is found.
Now, click on the Test Connectivity tab.
When the File open status comes red, it means the connectivity test has failed. Then, you will see the Advanced section and it shows all the checked areas.
You can click on what do these mean?
If the relevant status is fixed, then go to the diagnostic tool to check if there are any issues that still exist or not.
If the error still exists, then open the File open status, a successful message pop-up will display on your screen.

QuickBooks Connection Diagnostic Tool is used for troubleshooting errors that come when multiple users try to access a company file at the same time. Intuit has designed this tool to fix network errors, multi-user errors, and other errors that come while using company files. It works with Microsoft Windows 7, Windows Vista, and Windows XP with QuickBooks 2008 and later versions.

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