QuickBooks multi-user mode is an inbuilt feature in QuickBooks that can help with a ton of your accounting tasks. Multi-User functionality allows users to collaborate on a single file at the same time. However, each user requires a QuickBooks license on their workstation to access it. You can face QuickBooks Multi-User Mode Not Working when the workstations attempt to the launch a company file on the server computer. This blog will cover the measures you should take when dealing with this issue.
Get on the line with the professional team of QuickBooks at 1.855.738.2784 if you can’t fix this problem by yourself.
Reasons For QuickBooks Keeps Opening In Single-User Mode
Several factors can lead to this issue. You need to be careful when diagnosing the cause of your issue. Accurately diagnosing the reason for your issue can quickly fix your problem. Read the reasons given below:
- DNS settings are corrupt or wrong.
- Wrong hosting settings of QuickBooks application on the server hosting the company file.
- QuickBooks Database Server Manager can’t access the QuickBooks company file.
- QuickBooks is not installed or located on the server computer.
If these points are clear to you, move to the following section that covers the solutions for this issue.
Methods To Fix QuickBooks Multi-User Mode Not Working
A number of the measures can resolve this issue quickly. However, it’s better to the execute only those steps that are more than likely to fix the reason for your problem. Go through the methods described below.
Recommended to read : QuickBooks Printing Problems with Invoices
Method 1: Modify Windows Firewall Settings
Changing the Windows Firewall settings can fix this problem quickly. Follow the measures described below:
- From the Windows Start button, open Control Panel.
- Now, search for Windows Firewall and click Enter.
- Click on Allow An App Through Windows Firewall.
- Hit on Change Settings and tick the box in Public List for the QuickBooks application.
- Click on OK and choose Public.
- Run QuickBooks in multi-user mode.
You can now move below to view another solution if these measures have not resolved your issue.
Method 2: Add Server To Windows Host File
Adding the server details to the Windows Host File will aid Windows to identify and connect with the server computer. Practice the steps given below:
- Using Notepad, access the Windows Host file facing the issue.
- Locate the host file and open Notepad as Admin.
- Now, enter the server’s IP address after the last IP address.
- Use the Tab key and type the server name.
- Now, the click on Save in the File menu.
- Click on Exit and the check for the issue.
Conclusion
QuickBooks Multi-User Mode Not Working can get resolved with the measures that are defined in the blog. Make sure to execute every step with perfection. Lastly, execute the steps that are more likely to fix the reason for your issue.
If you still can’t fix this issue, better contact the professional team of QuickBooks at 1.855.738.2784
You may read also this blog : Ways to Eliminate QuickBooks Unexpected Error
