The Internet is a rich resource but can also be a distraction and a danger. From malicious websites planted with viruses and spyware to the dangers of chat rooms, our families, relationships, and entire businesses are at risk. Monitoring software (also known as spyware or remote monitoring software) records Internet activity, keystrokes, chat room conversations, and downloads of employees and family members. Some programs display the data collected in reports, while others allow users to view their screens in real-time.
Main Features to Look for in any Monitoring Software
Here are the main features to look for in any monitoring software. Type of activity recorded: Make sure you capture the activity you’re most interested in, whether email, instant messaging, or web browsing. If you want to protect your kids online, interested in monitoring their use of social networks like instant messaging and Facebook. You are more likely to monitor email and website usage if you are an employee.
Most titles allow some remote monitoring, but make sure you understand how it works; some are via FTP, while others offer web-based logins. You may also need to install viewing software on the machine you are using for monitoring. Remember, if you use the computer at work, you may not be able to install the software, so a web-based system is more appropriate.
Disguise yourself as another system process and run quietly in the background, tracking activity without the user’s knowledge. Beware also of programs that can be deployed remotely in stealth mode, disguising their installation files as ordinary files such as Excel spreadsheets or Word documents.
When deploying to small networks or large enterprises, ensure that reports generated by the software identify problematic computers. User accounts and volume discounts are available for multi-licensing.
Help and Support
As with all software, support is sometimes necessary. It would help if you found a vendor that is responsive to missing software keys and software issues to help you. A comprehensive online help file and an active user forum are essential. Phone or live chat support is also recommended.
Some monitoring software has more advanced features that blur the lines with other categories of PC tools. Look for the following. Anti-spyware protection. Anti-spyware programs try to eliminate surveillance software. Good monitoring software regularly updates its protection system to prevent it from being detected and disabled. Memory cleaning, file locking, etc., protect information that the user does not want.
Should use these computer applications responsibly. Think carefully about why you are using it, what you are trying to find out, and whether you need to know the answer. If you decide you need to use it, find a good comparison site, check out the best titles with free trial periods, and make sure you are happy with your choice.
Sarah Noah Liam is a 28-year-old Software Management person who enjoys programming, activity monitor software, and screen recording. She has a postgraduate degree in Computer science. She was raised in a happy family home with two loving parents.